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Lux Entertainment

Responsive website

Lux Entertainment

Year
2024
Client
Lux Entertainment

Designing the digital storytelling experience for Lux Entertainment

 

Creating the website for Lux Entertainment was more than a technical challenge — it was an opportunity to craft a digital journey that mirrors the immersive, multisensory experiences the brand is known for.

Background: from discovery to strategy

Lux Entertainment operates at the intersection of creativity, technology, and large-scale event production: their brand identity is dynamic, vibrant, and immersive. It was clear from the beginning that the website had to function not just as a business card but as an emotional and narrative tool. 

I mapped out key user types: potential visitors eager to experience their events, companies seeking experiential partnerships, and creatives looking to join the team. For each audience segment, I defined their primary motivations and needs. This research informed the structure of the website and the types of content across the main pages. 

After this step, I was finally able to pinpoint the problems of the previous website and the main challenges I faced.

Key issues & Design challenges

  • Outdated visual design
    The previous website felt visually outdated and disconnected from the current brand identity. The interface lacked the sense of modernity and energy that defines The WOW Side’s physical spaces.
  • Solution
    Redesign the entire visual system to reflect the brand’s contemporary look and feel introducing a clean layout, balanced typography, and a refined color palette.
  • Confusing information architecture
    Users had difficulty finding essential information such as store details, opening hours, or ongoing events. The content hierarchy was fragmented, with redundant pages and unclear navigation paths.
  • Solution
    Rebuild the site architecture from the ground up, structuring content around user goals. Simplify navigation and introduce clear pathways to the most visited sections like stores, events, and news.
  • Inefficient store search and map experience
    The previous search functionality and interactive map were slow, unintuitive, and visually inconsistent, leading to user frustration and drop-offs.
  • Solution
    Design an improved search experience with faster filtering and a redesigned interactive map that allows users to easily explore store locations and categories.
  • Lack of micro-interactions and feedback
    The old interface offered no visual or interactive feedback, resulting in a static, outdated experience with low user engagement.
  • Solution
    Introduce subtle animations and micro-interactions across buttons, menus, and transitions to enhance usability and make the experience more engaging and dynamic.

Designing the experience

The redesign process began with redefining the information architecture to ensure a clear and logical flow for all types of users, from visitors searching for a specific store to those looking for upcoming events. A particular focus was placed on simplifying the store search and improving the interactive map of the shopping center, making them faster and more intuitive to use. These features were reimagined to encourage exploration while providing essential information with minimal effort.

At the same time, the News & Events section was completely restructured transforming it into a central hub for communication between the shopping center and its visitors. The new layout allows users to stay easily informed about activities, promotions, and happenings, reinforcing a sense of community and engagement around the brand.

From UX to UI

Once the user flows and content hierarchy were clearly defined, we moved on to the visual design phase.

The new interface adopts a clean and contemporary aesthetic consistent with the brand’s visual identity, strong typography, balanced use of white space, and an accent color palette that adds vitality without overwhelming the content.

Micro-interactions were introduced throughout the navigation to bring the experience to life: subtle hover effects, transitions, and animations enhance user engagement and give the interface a refined, professional feel.